UCOPIA, a French corporate entity registered in theTribunal Nanterre under n° 443 253 281, located 201 Avenue Pierre Brossolette 92120 Montrouge, FRANCE, processes Personal Data (as defined below) of people browsing the www.ucopia.com website of UCOPIA (the “Site”).

This “Privacy Policy” lets you (as defined below) know how UCOPIA collects and uses your Personal Data and how you can control its use




This Privacy Policy sets forth the principles and guidelines governing the protection of the Personal Data (as defined below) collected on or through the Site and concerning the Site’s visitors and users (“You” or “Your”).

Personal data (“Personal Data”) means any information relating to an identified or identifiable person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the person.

Non-Personal Data means any information that does not result in the identification of a person.

The Site’s Terms of Use are incorporated into this Privacy Policy. Your use of the Site and any Personal Data You provide on the Site are subject to the terms of this Privacy Policy and those Terms of Use.




In order to use certain functions and features of the Site, UCOPIA requires that You provide certain Personal Data when visiting or using the Site. Personal Data likely includes

  • first and last name,
  • email address,
  • telephone number(s),
  • login and password,
  • company, company size, department and job title,
  • IP address, and
  • any other Data that may be relevant for the purposes listed below.

In all cases, however, the Personal Data gathered is limited to data necessary to the purposes described under Article 4.

You are free to decide whether or not to provide all or part of Your Personal Data. However, if You choose not to provide all or part of this Personal Data, the purposes as described in Article 4 hereafter might not be achieved or not properly achieved,  some areas and functions of the Site may not function properly and/or You may be refused access to certain pages on the Site. In particular, You will not be authorized to purchase products or services via the Site.




UCOPIA’s solutions are not marketed to children under the age of 13 and UCOPIA does not knowingly collect, conserve or store Personal Data or Non-Personal Data from children under the age of 13. UCOPIA is committed to protecting the privacy of children and if UCOPIA becomes aware that such information was collected, it will treat that information as sensitive.




As stated above, You provide Your Personal Data on a voluntary basis.

UCOPIA will collect Personal Data either online or offline and this Privacy Policy is applicable regardless of the means of collection.  In the case of online collection, this Privacy Policy is posted on the Site and in the case of offline collection, You will be notified this Privacy Policy.

Personal Data is generally collected to carry out the business of UCOPIA, such as improving UCOPIA’s marketing and advertising efforts, better tailoring our solutions to customers’ needs or complying with reporting obligations required by law, and similar activities.

Your Personal Data collected by UCOPIA on or through the Site is used by UCOPIA for the following purposes:

  • To enable You to request information;
  • To provide You with a personalised interactive use of the Site;
  • To ascertain Your requirements and interests and provide You with the most suitable products and/or services;
  • To allow You to open and maintain an account in order to obtain specialised documentation and technical assistance;
  • To enable You to subscribe to a commercial or support-type service;
  • To access all the features and options offered by the Site; and
  • Any other purposes associated with the above purposes.

By providing Your e-mail address, You hereby expressly authorize, UCOPIA and its subsidiaries to use it together with other relevant Personal Data to send You commercial or marketing messages.

UCOPIA might also use Your email address for administrative or other non-marketing purposes (for example, to notify You significant changes to the Site).




Cookies are text files stored and used to record non-personal and personal information concerning Your browsing of the Site.

UCOPIA may use cookies or other technologies(such as Google Analytics) which may collect or store Personal Data to improve services for You through, for example:

  • enabling a service to recognize your device so You don’t have to give the same information several times during one task,
  • recognizing that You may already have given a username and password so you don’t need to do it for every web page requested,
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast,
  • analyzing data to help UCOPIA understand how people interact with services so UCOPIA can make them better.

UCOPIA may use two types of cookies: permanent cookies and temporary cookies. Temporary cookies disappear as soon as You log off from the Site. Permanent cookies remain after logging off from the Site in order to be used on subsequent visits to the Site.

You will be notified the first time You receive a cookie, and then You decide whether to accept it or refuse it. By continuing to use the Site in consideration of the above, You expressly authorize UCOPIA to use such cookies.

You can also configure Your browser software to refuse all cookies; if You do so, however, some areas and features of the Site may not function properly and/or You may not access some parts or services of the Site. 




Processing of Personal Data includes using, storing, recording, transferring, adapting, summarizing, amending, reporting, sharing and destroying Personal Data as necessary under the circumstances or as otherwise required by law.

All Personal Data that will have been collected will be stored for a limited duration that is relevant to the purpose of such collection and for so long as required by applicable law.




This Site might offer links to third party Websites which may be of interest to You.

Unless UCOPIA receives Your express authorization, UCOPIA does not share any Personal Data with these third parties. However, UCOPIA may provide them with Non-Personal Data.

These third parties use technological processes to send advertisements and links appearing on the Site to Your browser software, via Your IP address. They may also use other technologies (such as cookies, JavaScript or web beacons) to assess the effectiveness of their advertisements and to personalize their content.

UCOPIA does not exercise any control over the content of third party Websites or the practices of these third parties in connection with the protection of Personal Data that they might collect and are thus not in the control of UCOPIA. Consequently, UCOPIA declines all liability for the content of third party websites or the practices of these third parties concerning the protection of Personal Data.

It is therefore Your responsibility to inform yourself as to these third parties’ privacy policies.




If You are accessing the Site from a location outside of the European Union, with laws or regulations governing data collection, use, and disclosure that differ from European Union, please note that through Your continued use of the Site, which are governed by French law, the corresponding Terms of Use and this Privacy Policy, You are transferring Your Personal Data to the European Union and You consent to that transfer.

As the parent company of a global group, UCOPIA is able to use available technology to efficiently manage Personal Data and obtain such Personal Data online or otherwise throughout its international operations.  Personal Data may be collected through the Site and subsequently disclosed to and used by an affiliate or subsidiary of UCOPIA (“UCOPIA Group Companies”) for the purposes stated in Article 4 of this Privacy Policy.

Please note that UCOPIA may transfer Your Personal Data outside of the European Union, as long as before transferring Your Personal Data, UCOPIA has ascertained that non European Union entities, including UCOPIA’s affiliates and subsidiaries, have certified compliance with the European Union Directive on Data Protection and/or U.S. Safe Harbor Principles or that appropriate contractual measures have been taken to secure the transfer.
Where UCOPIA has knowledge that a third party to which UCOPIA has provided Personal Data for the purposes listed in Article 4 above, is using or disclosing Personal Data contrary to this Privacy Policy or to applicable laws, UCOPIA will take reasonable steps to prevent or stop such use or disclosure.

You will have the opportunity to decide whether You authorize UCOPIA to use Your Personal Data for a purpose differing from the purpose for which it was originally collected.

UCOPIA will also disclose Personal Data to third parties if UCOPIA determines that such disclosure is necessary for technical reasons (such as hosting services by a third party) or to protect UCOPIA’s legal interests (such as in the event of acquisition or merger by a third company or total or partial liquidation of UCOPIA).). These transfers may be transmitted over the internet, via mail, via facsimile, or by any other method which UCOPIA determines is appropriate and in accordance with applicable law.




UCOPIA will take reasonable steps to ensure that the Personal Data collected is used for the purposes stated in this Privacy Policy and that such Personal Data is correct and up to date.

You have a right to access Your Personal Data. In addition, You have a right to request the rectification, completion, update or erasure of Your Personal Data. You also have a right to obtain a copy of the Personal Data conserved by UCOPIA.

You may exercise Your rights of access to and rectification of the data by sending a mail to the following address: UCOPIA headquarters – Legal Department – 201 Avenue Pierre Brossolette 92120 Montrouge, FRANCE.

Depending on the scope of the request, UCOPIA reserves the right to charge a reasonable fee to cover any out-of-pocket costs incurred in connection with such access, modification and deletion of Personal Data.  UCOPIA may deny access to Personal Data in limited circumstances, defined by applicable laws and regulations.




UCOPIA undertakes to ensure the protection and security of Personal Data that You choose to communicate, in order to ensure the confidentiality of Your Personal Data and prevent Your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties.

UCOPIA maintains reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alternation and destruction.  As part of those safeguards, UCOPIA employs sophisticated technology designed to protect Personal Data during its transmission and prevent transmission errors or unauthorized acts of third parties.  However, while UCOPIA strives to protect Your Personal Data, in light of the inevitable risks of data transmission over the internet, UCOPIA cannot guarantee full protection against any error occurring during the course of Personal Data transmission which is beyond UCOPIA’s reasonable control.

Since all Personal Data is confidential, access is limited to employees, contractors, resellers and agents of UCOPIA. All the people who have access to Your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations.

However, it is important for You to exercise caution to prevent unauthorized access to Your Personal Data. You are responsible for the confidentiality of Your password and information appearing on Your account. Consequently, You must ensure that You log out of Your session in the event of shared use of a computer.




Although UCOPA has put in place reasonable safeguards to protect Personal Data, we recognize that there is no method of transmitting or storing Personal Data that is completely secure.
However, UCOPIA is committed to ensure the privacy of Personal Data: if You have a reason to believe that the security of Your Personal Data has been compromised or misused, You should contact UCOPIA by sending a mail to UCOPIA headquarters – 201 Avenue Pierre Brossolette 92120 Montrouge, FRANCE .
UCOPIA will investigate and attempt to resolve complaints regarding use and disclosure of Personal Data in accordance with the principles contained in this Privacy Policy.
Unauthorized access to Personal Data or the improper use of Personal Data may constitute offences under local law and under the regulations in force within UCOPIA. 




For any additional question concerning this Privacy Policy, or any request for rectification, completion, update, or deletion of Your Personal Data You may send a mail to the following address: UCOPIA headquarters – Legal Departement – 201 Avenue Pierre Brossolette 92120 Montrouge, FRANCE




This Privacy Policy may be updated according to UCOPIA’s requirements and circumstances, or where required by applicable laws and regulations.

Last modification : October 2015